Safety & responsibility
The platform's role is narrow. On purpose.
We provide the introduction, the communication and the reputation record. Everything else is the responsibility of the people involved.
Parents are responsible for
- Identity checks on any provider they engage
- Reference checks beyond what's shown on the network
- Background checks where required in their jurisdiction
- Employment, tax and immigration compliance
- All child safeguarding decisions
- The terms of any engagement, including pay and notice
Providers are responsible for
- The accuracy of their experience history and stated qualifications
- Holding any certifications required for the work they accept
- Their conduct, reliability and professionalism on every booking
- Tax and employment compliance in the jurisdiction they work in
The platform is responsible for
- Keeping the platform secure and your data private
- Honest presentation of community signals — never paid placement
- Removing accounts that abuse the network
- Being clear about what we do not do
See also the legal page.